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Shipping Policy

A Legal Disclaimer

At Diksha Creations, we are committed to delivering your handcrafted batik products safely and efficiently. This Shipping Policy outlines our delivery terms, timelines, and procedures for orders placed on dikshacreations.com.

Shipping Policy - The Basics 

1. Shipping Coverage

Domestic Shipping (India)

We currently ship to all states and union territories within India, including:

  • Metro Cities: Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad, Pune, Ahmedabad

  • Tier 2 Cities: All major cities and towns

  • Rural Areas: Remote locations served through extended delivery networks

  • Northeast States: All northeastern states with extended delivery times

  • Island Territories: Andaman & Nicobar Islands, Lakshadweep (with additional charges)

International Shipping

  • Currently Available: [Specify if you offer international shipping]

  • Restricted Countries: [List any countries you don't ship to]

  • Customs Responsibility: International customers are responsible for customs duties and import taxes

2. Processing Time

Standard Processing

  • Regular Orders: 2-3 business days for order processing and packaging

  • Weekends & Holidays: Orders placed on weekends/holidays are processed on the next business day

  • Cut-off Time: Orders placed before 2:00 PM IST are processed the same day

Extended Processing

  • Custom/Made-to-Order: 7-15 business days depending on customization requirements

  • Bulk Orders: 5-10 business days for orders above 10 pieces

  • Festival Season: Extended processing time of 5-7 business days during peak seasons

Processing Steps

  1. Order Confirmation: Payment verification and order details confirmation

  2. Quality Check: Each product undergoes quality inspection

  3. Packaging: Careful packaging with protective materials

  4. Dispatch: Handover to courier partner with tracking information

3. Delivery Timeline

Within India

Metro Cities & Major Towns

  • Standard Delivery: 3-5 business days

  • Express Delivery: 2-3 business days (additional charges apply)

  • Same Day Delivery: Available in select metros (additional charges apply)

Tier 2 Cities & Towns

  • Standard Delivery: 4-7 business days

  • Express Delivery: 3-5 business days (additional charges apply)

Remote & Rural Areas

  • Standard Delivery: 7-10 business days

  • Limited Express Options: Subject to courier serviceability

Northeast & Island Territories

  • Standard Delivery: 7-14 business days

  • Limited Service: Subject to weather conditions and transportation availability

International Delivery

  • Standard International: 10-15 business days

  • Express International: 5-7 business days (where available)

  • Customs Clearance: Additional 2-5 days depending on destination country

4. Shipping Charges

Domestic Shipping Rates

Standard Shipping

  • Orders Below ₹999: ₹99 shipping charges

  • Orders ₹999 - ₹1999: ₹79 shipping charges

  • Orders ₹2000 - ₹3999: ₹49 shipping charges

  • Orders ₹4000 & Above: FREE shipping

  • Cash on Delivery: Additional ₹50 COD charges

Express & Special Services

  • Express Delivery: Additional ₹150-300 depending on location

  • Same Day Delivery: ₹500 (available in select metros)

  • Gift Wrapping: ₹99 per item

  • Insurance: 2% of order value (optional)

International Shipping

  • Standard International: Starting from ₹1,500

  • Express International: Starting from ₹2,500

  • Rates vary by: Destination country, package weight, and dimensions

  • Additional Costs: Customs duties, taxes, and handling fees (borne by customer)

Weight-Based Charges

  • Up to 500g: Standard rates apply

  • 500g - 1kg: Additional ₹25

  • Each additional kg: ₹25 extra

  • Bulk Orders: Special rates available (contact customer service)

5. Shipping Methods & Partners

Courier Partners

We work with trusted logistics partners to ensure safe delivery:

  • Primary Partners: Blue Dart, DTDC, Delhivery, Ecom Express

  • Local Partners: Regional couriers for better serviceability

  • International: DHL, FedEx (for international shipments)

Shipping Options

  • Standard Courier: Regular delivery service

  • Speed Post: India Post for remote areas

  • Express Courier: Expedited delivery service

  • Registered Post: For valuable items and international shipments

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